Privacy Policy & GDPR Compliance

We understand that many companies and individuals have sensitive information pertaining to them or their clients. We take great care to ensure the highest possible levels of privacy. Below are the details of our “Privacy Policy,” which outlines our procedures on the collection and use of Client information. This Privacy Policy governs the manner in which ROZZARIO collects, uses, maintains, and discloses information collected from users of the rozzario.com website.

Personal Identification Information

We may collect personal identification information from Users in various ways, such as when visiting our site, registering, placing an order, subscribing to the newsletter, responding to a survey, filling out a form, and other activities, services, features, or resources we make available. This may include, as appropriate, name, email address, mailing address, phone number, credit card information. Personal identification information is collected from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and Internet service providers utilized.

IBM Learner Information

For users participating in the Certificate in Professional Digital Selling (CPDS) program, contact and program participation details/results may be shared with IBM Corporation, ROZZARIO, Accredible, and Pearson VUE.

Sharing Student Details with NPD

DMI will provide NPD with all related customer data of students enrolled in the Search Program, including contact information and test results. This data will be transmitted securely and complies with all relevant data privacy laws.

American Marketing Association

Personal information may be shared within the AMERICAN MARKETING ASSOCIATION for research, statistical, and system administration purposes.

Transfers outside the European Economic Area

Your personal data may be transferred, stored, and processed in countries outside the European Economic Area. In such cases, we ensure adequate safeguards for your data protection.

What Data Do We Collect?

ROZZARIO may collect the following data:

  • Personal identification information (Name, email address, phone number, etc.).
  • Demographic information (preferences, interests).
  • Website usage data (pages viewed, website navigation patterns).
  • Information related to digital marketing interactions and responses.
  • Data from lead generation activities and online portals.
  • Engagement data from social media pages and events.

How Do We Collect Your Data?

We collect data in several ways:

  • Voluntarily provided by you (e.g., subscription forms, contact forms).
  • Data collected through digital marketing tools on Google, Facebook, etc.
  • Information gathered from our websites and social media pages.
  • Data from participation in events, exhibitions, and expos.
  • Through legal data-scraping methods.
  • Indirectly from your interactions with our ads and content.

How Will We Use Your Data?

ROZZARIO uses your data to:

  • Provide and personalize our digital marketing services.
  • Communicate with you, including for customer service and promotional purposes.
  • Analyze and improve our marketing strategies.
  • Conduct market research and business analytics.
  • Manage your account and orders.

How Do We Store Your Data?

ROZZARIO securely stores your data at Google Cloud Servers Based at multiple locations in United States, United Kingdom, Singapore, Malaysia & United Arab Emirates. We implement robust security measures to prevent data breaches and unauthorized access. Your data is kept for as long as necessary to fulfill the purposes outlined in this policy.

Marketing

ROZZARIO would like to send you information about products and services. If you have agreed to receive marketing, you may always opt out later. You have the right to stop ROZZARIO from contacting you for marketing purposes or giving your data to other members of the ROZZARIO Group.

Your Data Protection Rights

ROZZARIO is committed to ensuring that your data protection rights are respected and upheld. Here is a detailed explanation of each right:

Right to Access

You have the right to request copies of your personal data that ROZZARIO holds. This is known as a “data subject access request.” We may charge a small fee for this service if the request is clearly unfounded, repetitive, or excessive.

Right to Rectification

If you believe that any information we hold about you is incorrect or incomplete, you have the right to request that we correct this information. You can also request us to complete the information if it appears incomplete. This ensures your data is accurate and up-to-date.

Right to Erasure

This is also known as the “right to be forgotten.” You can request the deletion or removal of your personal data where there is no compelling reason for its continued processing. This right applies in specific circumstances, such as where the data is no longer necessary for the purpose it was originally collected or processed, or where you withdraw consent.

Right to Restrict Processing

Under certain conditions, you have the right to ‘block’ or suppress the processing of your personal data. When processing is restricted, we are permitted to store your data but not use it. This right applies in various circumstances, such as when you contest the accuracy of the personal data, or you have objected to the processing, and we are considering whether our legitimate grounds override yours.

Right to Object to Processing

You have the right to object to the processing of your personal data based on legitimate interests, direct marketing (including profiling), and processing for scientific/historical research and statistics. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

Right to Data Portability

This right allows you to obtain and reuse your personal data for your own purposes across different services. It applies to personal data you have provided to us where the processing is based on your consent or for the performance of a contract, and when processing is carried out by automated means. You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller without hindrance from us.

What Are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For Further Information Visit allaboutcookies.org

How Do We Use Cookies?

ROZZARIO uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.
  • Understanding how you use our website.
  • Serving personalized content and ads.

What Types of Cookies Do We Use?

We use a variety of cookies, including:

  • Functionality cookies to recognize you on our website.
  • Advertising cookies for understanding your viewing preferences.
  • Analytics cookies to understand visitor interactions.

How to Manage Your Cookies?

You can set your browser not to accept cookies, and [insert link to cookie management guide] tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of Other Websites

The ROZZARIO website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy

ROZZARIO keeps its privacy policy under regular review and places any updates on this web page.

Changes to this Privacy Policy

ROZZARIO reserves the right to update this privacy policy at any time. We encourage Users to frequently check this page for any changes.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have questions about this Privacy Policy, contact us at compliance[at]rozzario.com
ROZZARIO SDN BHD
Penthouse, Centrepoint North,
MidValley City, 59200
Kuala Lumpur – Malaysia
Company Reg: 1235339-V
Trade Reg: 201701021173
SST Reg: W10191132000034

How to Contact the Appropriate Authorities

Should you wish to report a complaint or if you feel that ROZZARIO has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office or the relevant data protection authority in your country.